Safety & Crisis Resources

Updated July 17, 2026

If you need help right now

• 988 Suicide & Crisis Lifeline (US) — call or text 988, or chat at 988lifeline.org. Free, confidential, 24/7.
• Crisis Text Line (US) — text HOME to 741741.
• National Domestic Violence Hotline (US) — call 1-800-799-7233 or text START to 88788.
• Outside the US — find local helplines at findahelpline.com.
• Emergencies — call 911 (US) or your local emergency number.

Peakxy coaches are AI

Every Peakxy coach is an artificial-intelligence character, not a human being — and not a licensed therapist, doctor, lawyer, or financial advisor. A persistent notice in the chat screen reminds you of this. AI responses can be wrong; use your own judgment, and see a qualified professional for medical, mental-health, legal, or financial matters. AI chat may not be suitable for some minors; Peakxy requires users to be at least 16.

Our crisis protocol

Peakxy maintains the following protocol for conversations that touch on suicide or self-harm:

• Coaches are designed not to produce content about suicide or self-harm methods, and not to encourage self-harm of any kind.
• If you express thoughts of suicide or self-harm, coaches are designed to stop coaching and refer you to crisis services — primarily the 988 Suicide & Crisis Lifeline (call or text 988).
• Coaches are designed to refer situations involving abuse or violence to the appropriate hotline (such as the National Domestic Violence Hotline), and clinical topics — diagnosis, medication, treatment — to licensed professionals.

No automated system is perfect. If a coach ever responds inappropriately to a safety-related message, please tell us at support@peakxy.com so we can fix it.

Questions

Contact support@peakxy.com. See also our Terms of Service and Privacy Policy.